I am the kind of person who buys appliances and expects them to work properly for twenty years or so. Is that wrong?
In 2005, we replaced our fridge with one given to us by friends who were moving and didn't need it. A relatively new appliance, although I cannot remember exactly how old it was. In August of 2005, that fridge decided to die. Two days after a hot water pipe burst in the bathroom and we woke up to 2 inches of water in every room except the kitchen. (I guess the carpet pad kept if from going that far.)
So, we were out of our house for several days for the carpet to be pulled, the HUGE dehumidifiers and blowers to be brought in. During all of that, the new-to-us fridge died. Can we say stress?
Through a good friend we got a BRAND NEW Kenmore refrigerator. I expect no more fridge problems until I'm well into my 50s.
Over the weekend, Hubby noticed that the milk wasn't quite as cold as usual. So we investigate. The freezer is still cold, although the ice cream isn't the solid BRICK that it was two days before.
Sunday morning after church, we call a 24 hour appliance repair service. Several hours later, there is still no return phone call to us, so we call a 2nd appliance repair service. We made an appointment for them to come to the house first thing Monday morning.
In the meantime, we got some ice, filled the cooler with our perishables, and prayed the freezer wouldn't go out too.
Monday morning finds me in the kitchen baking muffins to use up some of the milk, eggs, and apples. The freezer is still holding its own, but the fridge is feeling less like a fridge should.
The appointed hour for the repairman to arrive was between 9:00 and 10:00 (at least it wasn't 8am-noon!), and I received about three phone calls between 9:20 and 9:45 to confirm the time and clarify directions. We're not hard to find, but there is a newer subdivision nearby that has a similar name.
The repairmen (yes, two of them!) arrive around 9:50. The older of the two diagnoses the problem as a burnt out fan. Cost=$166, plus labor, for a grand total of $271. Well, that's better than having to buy a brand new fridge. Most likely the problem was caused by a power surge or lightening strike.
Within 30 minutes, the new fan was installed, we were $271 poorer, and I was minus a few muffins. But, my fridge was working! And the servicemen were wonderfully polite and courteous. Of course, they left a fridge magnet with their company name and phone number, and a reminder that the new part had a five year warranty.
As nice as the repairmen were, I hope I don't have to call them for a LONG time!
In 2005, we replaced our fridge with one given to us by friends who were moving and didn't need it. A relatively new appliance, although I cannot remember exactly how old it was. In August of 2005, that fridge decided to die. Two days after a hot water pipe burst in the bathroom and we woke up to 2 inches of water in every room except the kitchen. (I guess the carpet pad kept if from going that far.)
So, we were out of our house for several days for the carpet to be pulled, the HUGE dehumidifiers and blowers to be brought in. During all of that, the new-to-us fridge died. Can we say stress?
Through a good friend we got a BRAND NEW Kenmore refrigerator. I expect no more fridge problems until I'm well into my 50s.
Over the weekend, Hubby noticed that the milk wasn't quite as cold as usual. So we investigate. The freezer is still cold, although the ice cream isn't the solid BRICK that it was two days before.
Sunday morning after church, we call a 24 hour appliance repair service. Several hours later, there is still no return phone call to us, so we call a 2nd appliance repair service. We made an appointment for them to come to the house first thing Monday morning.
In the meantime, we got some ice, filled the cooler with our perishables, and prayed the freezer wouldn't go out too.
Monday morning finds me in the kitchen baking muffins to use up some of the milk, eggs, and apples. The freezer is still holding its own, but the fridge is feeling less like a fridge should.
The appointed hour for the repairman to arrive was between 9:00 and 10:00 (at least it wasn't 8am-noon!), and I received about three phone calls between 9:20 and 9:45 to confirm the time and clarify directions. We're not hard to find, but there is a newer subdivision nearby that has a similar name.
The repairmen (yes, two of them!) arrive around 9:50. The older of the two diagnoses the problem as a burnt out fan. Cost=$166, plus labor, for a grand total of $271. Well, that's better than having to buy a brand new fridge. Most likely the problem was caused by a power surge or lightening strike.
Within 30 minutes, the new fan was installed, we were $271 poorer, and I was minus a few muffins. But, my fridge was working! And the servicemen were wonderfully polite and courteous. Of course, they left a fridge magnet with their company name and phone number, and a reminder that the new part had a five year warranty.
As nice as the repairmen were, I hope I don't have to call them for a LONG time!
2 comments:
Oh, I hope so, too! But I want some muffins...
Steph
good post today!
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